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Tech Support

AK-TS-001 · Rev 1.3 · Oct 2026 · Airkewld Tech Support

Open a Tech Support Case

Every Airkewld support request starts here. One case number, one email thread, every photo on file — so nothing gets lost, nothing gets repeated, and a PRO sees exactly what you see.

1 · Tell us everythingYour car, the part, who installed it, and what's happening.
2 · Show usPhotos are required. They let us diagnose instead of guess.
3 · One threadYou get a case number by email. Reply there — it all stays on file.

1You & your order

We use your email to open the case thread. Your order number lets us pull exactly what shipped.

2Your car

Heads up: Airkewld suspension and brake components aren't made for the Super Beetle. Submit anyway and a PRO will review what you have.

3The product

Steering play? If your concern is play in the steering, play complaints go through the Steering Play Diagnostic first — it checks the four non-negotiables and the rest of the system. Complete it at airkewld.com/steering-play-diagnostic, then finish this case and mention you did.

4The install

Be honest here — none of this counts against you. It tells us where to look first.

Please give us the installer's real details. If we need to talk tech with them directly, this is how.

5What's happening

6Photos & video

At least 1 photo, up to 10 — more photos mean a faster answer. Add a short caption to each so we know what we're looking at.

Tap to add photos
or drag them here · JPG or PNG

7Confirm & submit

Case received

Your case number is

A confirmation is on its way to . A PRO will review your details and photos and reply in that email thread.

Keep everything about this case in that one thread — new photos, updates and questions. Didn't get it within 15 minutes? Check spam, then contact us with your case number.

Process — Not Parts — Determines Performance

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